1. Introduction

These Terms and Conditions govern the use of accommodation services provided by Sion Investment & Services Limited (“we”, “us”, “our”). By making a booking, staying at the property, or using our services, the guest (“you”, “your”) agrees to comply with these Terms and Conditions.

2. Booking and Payment

• All bookings are subject to availability and are confirmed only once payment has been received.

• Rates are charged per night, and guests must select the number of nights required at the time of booking.

• Prices may vary depending on season, demand, or special events.

• Full payment or a required deposit must be made at the time of booking unless otherwise agreed.

3. Check-In and Check-Out

• Check-in time: 3:00 PM

• Check-out time: 11:00 AM

• Early check-in or late check-out may be available upon request and may incur additional charges.

• Guests must provide valid identification at the time of check-in.

4. House Rules

To ensure a comfortable stay for all guests and neighbours, the following rules apply:

• Maximum occupancy must not be exceeded.

• Parties, events, or loud disturbances are strictly prohibited.

• Smoking is not allowed inside the property.

• Pets are only allowed with prior approval.

• Guests must respect neighbours and maintain reasonable noise levels at all times.

5. Security and Damages

• Guests are responsible for the property and its contents during their stay.

• Any damage, loss, or excessive cleaning required will be charged to the guest.

• Guests must ensure doors and windows are securely locked when leaving the property.

6. Cancellations and Refunds

• Cancellations made at least 4 days before arrival may receive a full or partial refund depending on the booking conditions.

• Cancellations made within 4 days of arrival may be non-refundable.

• No-shows will be charged the full booking amount.

7. Cleanliness and Maintenance

• Guests must leave the property in a reasonably clean condition.

• Rubbish should be disposed of in the designated bins.

• Any maintenance issues should be reported immediately so they can be addressed promptly.

8. Liability

• The host is not responsible for loss, theft, or damage to guests’ personal belongings.

• Guests use the property and its facilities at their own risk.

• Any issues with the property must be reported immediately so they can be resolved promptly.

9. Termination of Stay

We reserve the right to terminate a stay without refund if guests:

• Breach these Terms & Conditions

• Cause damage to the property

• Engage in illegal activities

• Behave in a way that endangers others or the property

10. Privacy and Data

• Guest information is used solely for booking, communication, and legal requirements.

• Personal data will not be shared with third parties, except where required by law.

11. Acceptance of Terms

By completing a booking, guests confirm that they have read, understood, and agreed to these Terms & Conditions. This constitutes a binding acceptance of the terms herein.